Return Policy
We understand that from time to time you may need to return an item to us for exchange, refund or store credit. Below is our returns policy / procedure. We hope we can make this process as painless as possible. We reserve the right to charge a handling and restocking fee. Re-Stock fee is usually 20% unless stated otherwise.
• Returned parts must be in clean, unused, original condition, and returned to us in the manufacturer's original packaging.
• We will not accept returns for refund after 30 days, only store credits will be issued for parts returned after 30 days. Unless otherwise approved.
• Special Order Parts are subject to a 20% re-stock fee.
• To help with return shipping ask us about a label that can be deducted from your refund it will save you money !
Return Shipping Address:
Petrotek General Trading LLC.
Warehouse Q13, Dubai Indusrial City,
Dubai, United Arab Emirates.
Any questions or concerns please feel free to contact us by phone or email.